Privacy policy

Privacy Policy

 


Updated on 27-05-2025

 

 

 

Who We Are

 


Hydro Water Bottle (“we,” “us,” or “our”) operates the website https://hwaterbottle.co.uk (the “Site”). We are a company that provides premium hydrogen-infusing water bottles and related accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

 

 

 

Information We Collect

 


 

Personal Identification Information

 


We collect personal identification information when users interact with our Site, such as during account creation, order placement, newsletter signup, or customer support inquiries. This may include:

 

  • Contact Information: Full name, email address, mailing address, phone number.

  • Payment Information: Credit card or other payment details are securely processed through third-party providers and are not stored on our servers.

  • Authentication Data: For certain product inquiries, we may collect photos or product details to confirm authenticity.

 


 

Non-Personal Identification Information

 


We may also automatically collect the following when you use the Site:

 

  • Browser & Device Info: Type of browser, device, OS, and internet provider.

  • Log Data: IP address, pages visited, session duration, and usage stats.

 

 

 

 

Cookies and Tracking Technologies

 


Our Site uses “cookies” to personalize your experience and improve performance. Cookies help store your preferences, remember your login, and analyze usage. You can disable cookies in your browser, though this may affect some site functionality.

 

 

 

How We Use Your Information

 


We may use the information we collect for the following purposes:

 

  • To process and fulfill your orders.

  • To personalize and improve user experience.

  • To respond to customer service requests.

  • To process secure payments.

  • To send updates, confirmations, and (with your consent) promotional emails. You can unsubscribe at any time.

 

 

 

 

How We Protect Your Data

 


We use appropriate technical and organizational measures to protect your personal data:

 

  • Encryption: SSL (Secure Socket Layer) encrypts all sensitive communication.

  • Security Standards: We follow industry best practices to protect against unauthorized access or disclosure.

  • Third-party Compliance: All payment data is handled by PCI-DSS compliant processors.

 

 

 

 

Data Sharing and Disclosure

 


We do not sell or rent your personal information. However, we may share data:

 

  • With Service Providers: To fulfill operations such as payment processing, shipping, or technical support.

  • For Legal Reasons: When required by law or necessary to protect our rights.

  • In Business Transfers: Personal data may be transferred during business mergers or asset sales.

 

 

 

 

Data Retention

 


We retain your information only as long as needed:

 

  • Account Data: While your account remains active.

  • Legal Obligations: As required to comply with laws or resolve disputes.

 

 

 

 

Your Rights and Choices

 


You have the right to:

 

  • Access and Update: Log into your account or contact us to change your data.

  • Data Portability: Request a copy of your data.

  • Delete Data: Ask us to delete your information, unless we need to retain it legally.

  • Opt Out: Unsubscribe from promotional emails via the link in any email or by contacting us directly.

 

 

 

 

International Users

 


If you’re located outside the UK, your information may be transferred and processed in other countries, including those without data protection laws equivalent to your home jurisdiction. For transfers outside Europe, we rely on Standard Contractual Clauses or legally approved mechanisms to ensure your data is protected.

 

 

 

Changes to This Privacy Policy

 


We may revise this Privacy Policy from time to time. Any updates will appear on this page with a new “Last Updated” date. Continued use of the Site after changes means you accept the updated terms.

 

 

 

Contact Us

 


If you have any questions about this Privacy Policy, please contact us: