Terms of service

Terms of Service

Last updated 27 May 2025

 

 

 

1. Who We Are

 


Hydro Water Bottle (“we,” “us,” or “our”) operates the website https://hwaterbottle.co.uk (the “Site”). We manufacture and sell premium hydrogen-infusing water bottles and related accessories. These Terms of Service (“Terms”) govern your use of the Site.

 

 

 

2. Acceptance of Terms

 


By accessing or using the Site you agree to these Terms. If you do not agree, please refrain from using the Site. We may amend these Terms at any time; continued use after changes are posted constitutes acceptance of the revised Terms.

 

 

 

3. License to Use Our Site

 


We grant you a revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes, provided you comply with these Terms.

 

 

 

4. Definitions

 

Term

Definition

Cookie

A small data file stored by your browser to recognise your device, remember preferences, and compile analytics.

Company

Hydro Water Bottle, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

Country

United Kingdom

Device

Any internet-connected device (phone, tablet, computer, etc.) used to visit the Site and use the Services.

Service

The e-commerce services and content provided via the Site.

Third-party service

Advertisers, payment processors, or partners whose products or services we believe may interest you.

Website / Site

https://hwaterbottle.co.uk.

You

Any person or entity using the Site or purchasing our products.

 

 

 

5. User Responsibilities

 


You agree to:

 

  1. Provide accurate, current, and complete information when creating an account or placing an order.

  2. Protect your password and restrict account access.

  3. Notify us immediately of any unauthorised account use or security breach.

  4. Accept responsibility for all activities conducted under your account.

 

 

 

 

6. Restrictions

 


You must not:

 

  • Sell, lease, license, or otherwise commercially exploit any part of the Site.

  • Reverse-engineer, decompile, or create derivative works from the Site.

  • Remove or alter any copyright, trademark, or proprietary notices.

 

 

 

 

7. Information We Collect

 

Category

Examples

Personal Identification

Name, email, postal address, telephone number.

Payment Details

Processed securely via third-party processors; we do not store full card numbers.

Non-Personal Data

Browser type, IP address, pages viewed, time spent on the Site.

See our Privacy Policy for full details.

 

 

 

8. Return & Refund Policy

 


All purchases are covered by our 60-Day Risk-Free Guarantee. If you are not satisfied, email contact@hwaterbottle.co.uk within 60 days of delivery to arrange a return or exchange. Items must be unused and in original packaging. Full details are in our Return & Refund Policy.

 

 

 

9. Limitation of Liability

 


To the fullest extent permitted by law, Hydro Water Bottle is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.

 

 

 

10. Indemnification

 


You agree to indemnify and hold harmless Hydro Water Bottle, its affiliates, and employees from any claims, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Site or violation of these Terms.

 

 

 

11. Suggestions

 


Any feedback, ideas, or suggestions you submit become our sole property. We may use or publish them without credit or compensation to you.

 

 

 

12. Your Consent

 


By visiting the Site, registering an account, or making a purchase, you consent to these Terms.

 

 

 

13. Links to Other Websites

 


Our Site may contain links to third-party websites. We are not responsible for the content or practices of those sites. Your interactions there are governed by the third party’s own terms and policies.

 

 

 

14. Cookies

 


The Site uses Cookies to enhance functionality (e.g., remembering log-ins, improving load speed). You may disable Cookies in your browser, but some features may not work correctly.

 

 

 

15. Governing Law

 


These Terms are governed by and construed in accordance with the laws of England & Wales. Disputes shall be subject to the exclusive jurisdiction of the English courts.

 

 

 

16. Changes to These Terms

 


We may update these Terms occasionally. The “Last updated” date at the top indicates the latest revision. Continued use of the Site after changes are posted signifies acceptance.

 

 

 

17. Contact Us

 


Questions about these Terms? Reach us at:

 

  • Email: contact@hwaterbottle.co.uk

  • Phone: +44 7537 127673

  • Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

 


We aim to respond within one business day.